I had a chance to talk with Jeff Cohen, cofounder and vice president of cognitive innovation services at Welltok, a healthcare company providing consumers with personalized guidance and incentives to optimize their health, about the effect artificial intelligence will have on the healthcare industry as a whole. Check out what he had to say below:
Plenty of Data
There’s no denying the healthcare industry has produced an unprecedented amount of data, particularly in recent years. Unfortunately, until recently, there has been no way to deal with all of it in a meaningful way that can lower costs. Fortunately, that’s already changing. It’s easy to claim that technology like artificial intelligence can change the way things are done. But having a specific plan for all that data is key. And that’s exactly what Cohen has.
Actually Lowering Costs
More efficient healthcare practices is one thing. But if they aren’t lowering costs, the primary problem still persists: people can’t afford healthcare. Fortunately, as Cohen puts it, all this efficiency is going to make it a whole lot easier to treat patients at a fair price.
What About Chatbots?
As perhaps the most common use of artificial intelligence, chatbots have become a regular member of sales and customer service teams in the tech world. But how can they be used to improve the healthcare process and subsequently lower costs? Read more about the healthcare industry on TechCo
