Apple came in second place, followed by IBM, General Motors and Whirlpool, knocking the previous years’ top 5 tech companies off the board. The results come off the back of year of tremendous economic uncertainty with soaring inflation, mass layoffs and businesses scrabbling to retain retain their top talent. We take a look at how Microsoft, despite its setbacks, still managed to thrive.
Microsoft Is Officially the Best-Run Company in 2022
Of the 902 companies listed in the Top Management 250 report, Microsoft once again came out on top, as the best managed company in the US in 2022 – outperforming every competitor, with a top 10 score in every category on the list except customer satisfaction, awarding it an overall score of 98.6.
How Microsoft Compares to Other Businesses
Through the year Microsoft has made significant changes to its business model, providing more solutions than ever before to help businesses better adapt to a post-pandemic, hybrid-friendly world. With live translation features, Cisco compatibility and remote help tools for IT teams, it has continued to develop solutions to support businesses globally. While financially 2022 hasn’t been Microsoft’s best financial year, its score may be in part due to its surge in product development, with strategic moves to boosts the company’s retention.
Massive Drop for Meta
The biggest mover on the list was Meta, dropping from position 31 to 130 with significant losses in its scores for financial strength (84.4 to 78.8), innovation (81.7 to 70.5) and social responsibility (57 to 49.2), but this may have been expected. Meta’s year has been plagued with financial strain from the start, with some blaming Zuckerberg’s egomaniac approach to the Metaverse as cause for its $80 billion loss in value. Meta’s customer satisfaction, in comparison to other businesses on the list, were also significantly low, with a score of just 32.5 in comparison to Apple’s customer score of 60.7. While its score has improved since 2021 (27.3) it shows that there’s still a lot for Meta to do in order to compete with other businesses this category – however, with its highly publicised plan for more large scale layoffs, Meta may not have the team in-house to support the attention this category needs. This results of the Top Management 250 list suggests that companies who prioritise employee retention and product development are the best managed companies in the US. In a time where businesses are struggling to retain their top talent, business leaders should be doing everything they can to retain their staff and prioritise the work environment so that they can focus on innovation.
